General Enquires
1) Is everything handmade and one of a kind?
Yes. I am a one-person-band where every step of producing the artwork is done in house and by me only. All original artworks are one of a kind and will not be reproduced again.
2) Is your commisions on custom artwork open?
It depends on my availability, but shoot me a message and let's discuss! If it's something I am confident I can execute well I would definitely take it.
3) Where do you donate part of the profit to?
20% of the profit from your purchase (all products included except for the sticker collaboration) will be donated to a non-profit organization at the end of each month. Here is the complete list of where I have donated to:
https://slomotionworks.com/givingback
Questions on Orders/ Returns
1) What do I do if there is a problem with the order?
Please contact me through instagram private message and provide me with your order number and a summary of what the issue is. I will get back to you asap!
2) Where is the order shipped from and to what countries?
All orders are shipped with tracking from Hong Kong via Hong Kong Post. Due to the pandemic, there are some border closures that affect shipping to certain countries. Here is an updated list of countries that I will be able to ship to:
https://www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1185.html